Job Description

General Manager
Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. 

Now, we’re on the lookout for a great General Manager to take charge at the Pepper Mill and lead the team to success!

Have you got what it takes?
It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

  • Care about finding, growing and engaging your team.
  • Be accountable for running all aspects of your pub.
  • Be passionate about doing the right thing for your staff and your customers.
  • Dream big and think differently about new ways to increase sales and growth.
  • Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?
From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

About the pub

The Pepper Mill in Stoke is situated on the Longton Phoenix Retail Park housing Smyths Toys and Tesco and close to the Britannia Stadium. Just off the A50,  Plenty of local amenities and walking distance into Longton town centre there is a large bar prime view when walking in the pub, covered beer garden zone, large outdoor kids play area, internal kids play zone, impressive carvery deck, cake cabinet, electric charging point, amazon drop box, large car park,

The guest demographic is mainly aspiring home makers and families . Good point of sale can attract passing traffic particularly during holiday season with families going through to Alton Towers opportunities with driving guest reputation to bring people in more frequently.

Strong leadership skills are critical for this role with a passion for developing people and building a strong team with succession planning essential. If you enjoy working in an environment where coaching is the primary behaviour and where you are supported and challenged in equal measure then this is the role for you!

What you get

At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:

  • Potential to earn bonus
  • Access to a pension scheme
  • On-site accommodation
  • Private healthcare
  • Award winning training and development

Apply for role

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We’ve been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we’re incredibly proud of!

Today we operate more than 1,400 pubs, bars and hotels which is our complete focus.

As a business, we strive to bring people together, creating happiness in our pubs and bars, and delivering more experience through our vast range of beers and drinks.

But it’s the passion of our 9,000 people that sets us apart from others, working together to create happy, memorable and meaningful experiences for our customers and stakeholders, every day.

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