Front of House Skills Trainer

We are looking for a candidate who is passionate about people development, is personally driven, and strives for greatness. The skills trainer role will involve a wide variety of activities, including delivery of training sessions that range from on-site training to classroom-based delivery and one-to-one development sessions. Covering predominantly the north of the UK.

You should enjoy a customer-based role and thrive on building relationships within teams, be a confident public speaker and a natural coach. The nature of the role means you may be required to work evenings and weekends on occasions as per the needs of the business.

Have you got what it takes?

• Writing and delivery of a variety of training sessions to a consistently high standard and provide support to our partners
• Deliver personalized 1 on 1 training and mentoring with operators and team members.
• To identify and confidently address anything below the expected standard within our partners site
• Coaching & developing teams to help raise the standards we deliver to our guests by training our operators to be the best in the business
• Working effectively with other functions across the business creating pubs to be proud of

What you’ll bring to the table –

What you get from us - At Marston’s we’re one big family. We put our people first, which is why we offer real benefits alongside the expected, these include:

• Car allowance - £7500 pa

• Private medical cover

• 25 days annual leave (plus Bank Holidays) with the ability to buy and sell up to 5 days holiday

•  20% off in Marston’s pubs and accommodation through our Privilege Card

• Marston’s Rewards Programme (discounts on many high street and online major retailers)

• Enhanced Maternity & Paternity Leave (Subject to 26 weeks service at 15 weeks prior to EWC)

• Share Save Incentive Scheme

• Company Contributory Pension Scheme (matching contribution up to 7%)

• Life Assurance (via membership of the Group Pension Plan)

• Group Income Protection (via membership of the Group Pension Plan)

• Employee Assistance programme:

  - Which includes various wellbeing support services, such as a completely confidential 24/7 telephone helplines and access to online services
  - Provision of up to 6 counselling sessions will be offered, as part of our wellbeing support services
• Apprenticeship Programme – we offer training & development at any stage of your career
• Bonus Scheme
• A fun, inclusive working environment

Come as you are. Personality counts for more than anything else here. No judgement on where you’ve come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We’ll accept you and celebrate you for being you.

We can’t wait to see what we can make happen together. #MarstonsWherePeopleMakePubs

To find out more about us, check out the below - https://www.marstonscareers.co.uk/OR Marston's life page