Job Description

A fantastic opportunity has arisen to join our Support Services Department. As a Support Services Administrator, you will be part of the Credit Control team that handles all functions relation to open and closed accounts, change of agreements and settlement statements. You will regularly liaise with solicitors, debt collectors and internal stakeholders. 
 
This role is based at our new Head Office in Wolverhampton, training will be provided and once trained the role will become hybrid working 3 days in the office and 2 at home.
 

Have you got what it takes? As part of the Credit Control team you will check and process ingoing and outgoing settlements and create new customer accounts.

You will also have these responsibilities:
  • Assist the treasury department with allocating Business Rates and Council Tax Debits, credits & refunds
  • Responsible for the set up and cancellation of Business Rates and Council Tax accounts
  • Assist councils with our pub agreements and our tenants
  • Insolvency Service enquiries
  • General administration duties whilst answering email and telephone queries

What you’ll bring to the table – You do not need to have previous experience, we will provide all the training! You will need to be an excellent communicator with the ability to communicate at all levels across the business and externally.

  • Be highly organised with an ability to prioritise tasks
  • Good IT skills, understanding of MS Excel and Word
  • Able to demonstrate good level of accuracy and attention to detail
  • Excellent telephone manner
  • Be able to work with minimum supervision 

What you get from us - At Marston’s we’re one big family. We put our people first, which is why we offer real benefits alongside the expected, these include:

• Apprenticeship programmes- offering training & development at any stage of your career

• Enhanced Maternity & Paternity Leave 

• 20% off in Marston’s pubs and accommodation through our privilege card

• Marston’s Rewards (discounts on many high street and online major retailers)

• Share save incentive scheme

• Employee assistance programme-including various wellbeing support services, a completely confidential 24/7 helpline, up to 6 counselling sessions and more online services

Personality counts for more than anything else here. No judgement on where you’ve come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We’ll accept you and celebrate you for being you.

We can’t wait to see what we can make happen together. #MarstonsWherePeopleMakePubs

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We’ve been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we’re incredibly proud of!

Today we operate more than 1,400 pubs, bars and hotels which is our complete focus.

As a business, we strive to bring people together, creating happiness in our pubs and bars, and delivering more experience through our vast range of beers and drinks.

But it’s the passion of our 9,000 people that sets us apart from others, working together to create happy, memorable and meaningful experiences for our customers and stakeholders, every day.

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