Digital Product Manager

We have a great opportunity for a Digital Product Manager to join our fast-growing Digital team at Marston’s. They will work alongside the Senior Product Manager overseeing a variety of digital products including websites, databases and directory listing tools.  

Working with all departments, third party agencies and stakeholders at all levels, they will ensure the delivery of the product roadmap, ensuring effective technical execution, adoption and measurement. 

On average you will need to work from the Wolverhampton office once a week. Other days you can work from the office, from home or within our pubs.  

Key Responsibilities:

• Support the Senior Product Manager in the delivery of digital product vision, roadmap and features specifically for; Websites, Digital Data, Ordering platform and Online Directory listing tool.
• Ensure roadmap features achieve commercial goals and are delivered to time, quality, and budget.
• Facilitate the gathering of requirements, definition of business benefits and work with technical teams to ensure clear scoping and delivery plans.
• Maintain a structured approach to feature delivery, ensuring clear documentation, timelines and communication.
• Work with our agencies to complete the migration of 1,000 websites to a new CMS, ensuring clear communication, adoption, and performance is delivered.
• Responsible for the development and delivery of the website development roadmap, delivering improved KPI’s and adoption.
• Engage with internal and external stakeholders to coordinate effective feature delivery and ongoing optimisation.
•  Continually track and analyse performance of all key digital products.

Skills/Experience required: 

• Experience in managing Digital products focused on website development, website migration/re-platforming, integrations and data architectures.
• Knowledge of web platforms, digital experience platforms and technologies 
• Experience is digital tracking tools including Google Analytics 4 and ideally but not essential SE Rankings 
• Experience working using agile methodologies in digital product development. 
• Experience working with and developing consumer-facing digital technologies. 
• Experienced in delivering commercially focused products for a fast paced, high growth, complex business, ideally in a retail and/or wholesale environment (but not essential). 
• Proficient in successfully running cross functional projects with a commercial focus 
• Experienced in running large scale projects. 
• A hands-on leader with demonstrable experience of establishing and managing cross functional project teams. 

Personal Traits/Behaviours required: 

• Comfortably prioritise, delegate and support the growth of team members. 
• Detail orientated. 
• Excellent problem solver. 
•  Exceptional communication & collaborations skills. 
• Highly energetic with the ability to motivate and inspire. 
• Comfortable making the ambiguous clear. 
• Unphased by new challenges and complexity. 

• 33 days annual leave (including bank holidays) with the ability to buy and sell up to 5 days holiday

• 20% off in Marston’s pubs and accommodation through our Privilege Card
• Marston’s Rewards Programme (discounts on many high street and online major retailers)
• Enhanced Maternity & Paternity Leave (Subject to 26 weeks service at 15 weeks prior to EWC)
• Share Save Incentive Scheme
• Company Contributory Pension Scheme (matching contribution up to 7%)
• Life Assurance (via membership of the Group Pension Plan)
• Group Income Protection (via membership of the Group Pension Plan)
• Employee Assistance programme: which includes various wellbeing support services, such as a completely confidential 24/7 telephone helplines and access to online services -  Provision of up to 6 counselling sessions will be offered, as part of our wellbeing support services
• Apprenticeship Programme – we offer training & development at any stage of your career
• Long service Recognition
• Group Bonus Scheme
• Industry Leading Car Allowance – Minimum £7,500 per annum
• Private Medical Insurance
• A fun, inclusive working environment

Overview:

At Marston’s we’re on a journey to create pubs to be proud of through being guest obsessed, continually raising the bar and driving growth across the business. It’s an incredibly exciting time to be joining us, and we’re looking for people who can inspire others through their passion for guest experience and driving performance.

As a dedicated pub business, we have clear and bold aspirations for the future. Working together we aim to create more happy, memorable, moments that truly matter for our guests and people every day.

We’ve been running pubs and brewing beer in one form or another for nearly 200 years. Now we’ve got c1,500 pubs, and around 12,000 teammates working in our pubs, bars, lodges and offices across the UK, who all share our passion and now we’re looking for more like-minded people to join our family!

Our commitment to our colleagues is underpinned by a very clear set of values and behaviours, which are at the heart of everything we do. It’s these that makes working here the very special place that - Marston’s is known to be.

We are Guest Obsessed- we put our guests first always, aiming to delight them when they’re in our pubs.

We Raise the Bar- we’re committed to each other, the business and being the best version of ourselves.

We will Grow- we question ourselves and each other, to ensure we’re always being the best we can possibly be.

At Marston’s we are committed to creating an inclusive environment for all. We know people are happiest when they can be themselves at work. We accept people for who they are, regardless of age, disability, gender identity and expression, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.